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We’d love to hear from you!

Whether you’re planning an event, exploring our white-label options, or just have a question — our team is ready to help.

Event organiser? Running multiple events?

Check out our Loop’d for Professionals page for plans designed for professionals and those who manage ongoing events.

Got Questions? We’ve Got Answers!

All the ins and outs of Loop’d in one place. Still scratching your head? Our team’s just a chat away. Ready to dive in? Hit the button below!

Do guests need to download an app to join?

Nope. All they need is a link or a QR code. No app, no login—just snap, upload, share.

How does Authory work with Loop’d?

Once your event’s done, you can send your whole Loop’d album to Authory, where it becomes a beautifully printed photobook. You choose what makes the cut.

Can I show uploads live during the event?

Absolutely. Every photo or video your guests add appears instantly on a live slideshow—just hook it to a TV or projector and you’re good to go.

How do I make sure only the right people see my album?

You’re totally in control. Only people with your specific link or QR code can view or contribute. Plus, you can delete anything you don’t want.

What if my internet connection is poor at the event?

That’s okay. Uploads will queue up and auto-send once someone’s connection is back. Loop’d is built for real event-conditions.

Can I get all the photos and videos afterward?

Yes! You can download everything in bulk. Or you can choose individual files. And then you can decide which ones go into the printed book.

What’s the cost? Do I need to pay for everything?

Loop’d has a free version with core features. The Authory photobook and premium add-ons are extra, so you only pay if you want the keepsake or extras.

Can guests add captions or messages with their uploads?

Yes—you can let them decorate their uploads with captions or text posts. Makes the album way more personal.

Is my content private & secure?

Definitely. Your photos/videos are private unless you share them. And you can moderate or remove anything at any time.

Does this work for different types of events?

Totally. Weddings, birthdays, corporate retreats, family reunions—you name it. Loop’d + Authory fits anything where memories matter.

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